My Payment was Declined. Why?
First, contact your credit card company or the bank to clarify why the transaction was declined. Often it is due to a billing address discrepancy or transaction limit. If the bank can't confirm, please contact Billing and Payments Services through Cal Student Central for further review and resolution.
Will I Receive a Billing Statement?
Students are responsible for staying up to date on their charges and payments to avoid being dropped for non-payment and/or incurring late fees. Billing statements are sent to your berkeley.edu email address once a month for as long as a debit/credit transaction happens on the account. Your billing summary is also available online on CalCentral under the “My Finances” tab.
Who Do I Contact If I Have a Question About My Bill?
For any questions relating to your Summer billing statement or questions regarding summer charges, please contact Berkeley Summer Sessions.